Support channel

Contact Us

Need help, found something broken, or want to ask about your privacy? Send us a message and include enough detail for us to investigate.

Effective date: August 18, 2026

Email us

[email protected]

Please use a clear subject line. Do not send passwords, payment details, government-issued identification, or other sensitive information.

What can we help with?

General support

Questions about using the website, finding a game, or understanding how a feature works.

Bug reports

Broken pages, loading problems, incorrect content, or issues with an embedded game.

Privacy & rights

Privacy questions, data requests, copyright concerns, or reports of inappropriate content.

What to include

  • The page URL and game name, if applicable.
  • A short description of what happened and what you expected.
  • Your browser and device type for technical issues.
  • A screenshot without private information, when it helps explain the issue.

Embedded game support

Some games are provided by third-party websites. We can investigate problems with how a game appears on CAPTCHA GAME, but gameplay, accounts, purchases, or data handled directly by the game provider may need to be resolved by that provider.